Shipping and Returns

Shipping and Returns

Shipping and Returns

* Your satisfaction is our #1 goal!
We’re not just saying that either. We truly want to provide you with the best products and customer service.
Upon receiving any items ordered from PickleballCoach.com that you are not 100% satisfied with, please contact us immediately either by phone or email.
Phone: 248-956-0436
Email: Click Here to contact us through our online contact form.

* Shipping
All orders are normally shipped via USPS or UPS Ground (depending on destination).
Please note that adverse weather conditions and holidays may impact shipping and delivery times.
All orders include a confirmation number. This will allow you to track and confirm shipping of your order.
Shipping to Canada or Overseas is currently not available.
All paid orders are normally shipped within 2 business days.
You can expect to receive your order within 3 – 7 business days.

* Shipping Charges
ALL ORDERS SHIP FREE!

* Returns
We will accept returns within 30 days of purchase. Items must be in new, unaltered condition. Buyer is responsible for return shipping charges. To avoid additional charges, included free items must be returned at the time purchased items are returned.
Shipping charges are non-refundable. Please contact us prior to returning any item or if you have questions.
248-956-0436

Defective Products: If within 60 days of purchase you find the product to be defective, please contact us immediately and we will assist in an exchange. This does not apply to damaged caused by misuse or improper care.
We will work with you and the manufacturer in the event of defective equipment to ensure your item is replaced or exchanged.
If you are uncertain about our return policy, please call us before placing an order.
We will make every effort to ensure you are 100% satisfied with your order… don’t hesitate to call us anytime. We value our customers and appreciate your business.
248-956-0436

* Out of Stock Notice
If you find something that is “Out of Stock” and would like to purchase that item when it becomes available, please feel free to contact us using the contact form provided on this website. Please include a description of the item and the quantities you are interested in and we’ll email you when that item becomes available.
Click Here to contact us through our online contact form.

* Large Orders
Looking to order larger quantities? Email or give us a call for pricing.
Phone: 248-956-0436
Email: Click Here to contact us through our online contact form.

* Still need help?
Feel free to call, email or contact us via our website anytime. We look forward to serving you!
Phone: 248-956-0436
sales-@-PickleballCoach-.-com (without dashes – )
Click Here to contact via this website